MCP Server

Overview and Installation

• Overview of Swifteq MCP Server for Zendesk
• Requirements and Supported AI Assistants for the MCP Server
• Creating your Swifteq Account and Authorizing Zendesk for the MCP Server
• Connecting Claude to the MCP Server
• Connecting ChatGPT to the MCP Server
• Connecting Other AI Assistants and Custom MCP Clients

See all 7 articles

Setting up the MCP Server

• Write Permissions for the MCP Server
• Inviting Team Members to the MCP Server
• Connecting your Own Zendesk Login to the MCP Server
• Reauthorizing or Disconnecting the MCP Server

Using the MCP Server

• Using the MCP Server
• MCP Server Tools and Limits
• Replying to Tickets and Updating Help Center Articles with the MCP Server
• Example Prompts and Workflows for the MCP Server
• Analyzing Thousands of Tickets with the MCP Server

Subscription, Billing and Usage

• MCP Server Pricing and Free Allowance
• How to Control Access and Subscription Cost for the MCP Server

FAQs for MCP Server

• FAQ for the MCP Server
• The AI Assistant Refused to Make a Change - Common Causes and How to Fix Them
• The MCP Server Cannot Access Zendesk - Common Causes and How to Fix Them
• Signing in to the MCP Server Fails - Common Causes and How to Fix Them
• The MCP Server Connection Keeps Dropping
• Known Limitations of the MCP Server