Within Help Center Manager, you can switch to the other Swifteq Zendesk Apps for the same account using the Switch between Swifteq Zendesk Apps button in the top right menu.
When you have switched to a Swifteq Zendesk App, you can return to the Help Center Manager by selecting Help Center Manager from the Switch between Swifteq Zendesk Apps button.
In this Article
Activating Swifteq Zendesk Apps
Help Center Manager
Help Center Analytics
Help Center Export
Activating Swifteq Zendesk Apps
When making a selection from the Switch between Swifteq Zendesk Apps button, if you have not yet enabled or subscribed to an app, you can activate it and, if relevant, start your free trial.
For example, if you have not activated Merge Duplicate Tickets, the following screen displays for you to activate this app.
Help Center Manager
Select Help Center Manager from the Switch between Swifteq Zendesk Apps button to redisplay the Help Center Manager screens.
Help Center Analytics
Select Help Center Analytics to display the Analytics screen in Help Center Manager. Refer to the section Help Center Analytics.
Help Center Export
The Swifteq Help Center Export app is part of the Help Center Manager and only needs to be activated and connected to your account. Help Center Export produces a .csv file which is emailed to you. Refer to Help Center Export App.