There are three pages in the Help Center Manager - Articles, Links and Media. These pages give you access to the articles, links and media in your Zendesk Help Center. Many of the features are used in the same way in all three pages.
The Articles page displays initially. Click the link on the left-hand side of the screen to access the other pages.
The Analytics page gives you access to the Help Center Analytics.
The top right menu displays on each page and this shows information on the Zendesk Help Center you are currently accessing, the date and time it was last synced from Zendesk, the Sync button with the Quick Sync and Full Sync options. Refer to Syncing the Zendesk Data to Help Center Manager.
The top right menu includes the Profile button. This shows the name you are logged in with and the email address associated with it. You can also use this to select the Zendesk Help Center to access or add a Zendesk Help Center. Refer to Connecting and Selecting Additional Help Centers.
The top right menu also includes the Switch between Swifteq Zendesk Apps button. This allows you to switch between other Swifteq apps with the same account. You can also switch to the Help Center Export and Help Center Analytics for your Help Center Manager.