Below are the details of what to do if you need to uninstall Help Center Manager.
In this Article
If you have Enabled Analytics
If you are on a Trial
Manually Disconnecting
Unsubscribing if you are a Paid Customer
If you have Enabled Analytics
Remove the Javascript snippet added in the script.js file of the theme.
For details of what to remove, refer to Install your Tracking Script in Setting up Help Center Analytics and the Feedback Form.
If you are on a Trial
There is no need to uninstall anything. At the end of your 14-day free trial, if you have not yet subscribed, your account will be disabled. The Help Center Manager app will disconnect automatically 7 days after the trial ends and all data removed.
Refer also to Subscribing to Help Center Manager, Managing your Billing or Cancelling your Subscription.
Manually Disconnecting
You can Disconnect manually from Helpdesk Authorization.
Refer to Disconnecting the Help Center Apps from Zendesk Support in Reauthorizing or Disconnecting Help Center Manager.
Unsubscribing if you are a Paid Customer
If you are a paid customer, you can Unsubscribe from Manage Billing.
Refer to Managing your Billing or Cancelling your Subscription in Subscribing to Help Center Manager, Managing your Billing or Cancelling your Subscription.