Document Parser

Overview and Installation

• Overview of Swifteq's Document Parser
• Installing the Document Parser App

Configuring Workflows

• Configuring the Workflows for Document Parser
• Opening and Editing the Swifteq Trigger Created for Document Parser in your Zendesk Admin Center
• Enabling the Document Parser App

Example Workflows and How Tickets are Updated by Document Parser

• Example Workflow - Extract all the text from an Attachment as an Internal Note and Extract Invoice Information as Custom Fields

Reporting

• Reports for Document Parser

Billing

• Subscribing to Document Parser, Managing your Billing

FAQs for Document Parser

• FAQ for Document Parser