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Swifteq Apps - Zendesk and Intercom
Ticket Classification
Ticket Classification
Overview and Installation
Overview of Swifteq Ticket Classification
Installing and Opening the Ticket Classification App
Configuring Workflows
Configuring the Workflows for Ticket Classification
Auto Generate Intents by Analyzing your Solved Tickets
Opening and Editing the Swifteq Trigger Created for Ticket Classification in your Zendesk Admin Center
Enabling the Ticket Classification App
Example Workflows and How Tickets are Updated by Ticket Classification
Example Workflow - Classify a Ticket based on the Text in the Customer Comment and Add Tags and Update Custom Fields
Reporting
Reports for Ticket Classification
Billing
Subscribing to Ticket Classification, Managing your Billing
FAQs for Ticket Classification
FAQ for Ticket Classification
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