To log in to Help Center Manager, enter the log in you have been assigned by Swifteq.
In this Article
Logging into Help Center Manager
Inviting Additional Users
Resetting your Password
Logging into Help Center Manager
The Log In to Help Center Manager is specific for your Swifteq account and this is different to your Zendesk login.
As part of authorizing the connection to your Zendesk Help Centers, you use a Zendesk log in account which links Help Center Manager to your Zendesk Help Center and this authorization is saved on your Swifteq user account. Refer to Connecting to your Zendesk Help Center and Authorizing.
When opening any articles in Zendesk directly from Help Center Manager, if not already signed in to Zendesk, you are prompted to sign in with your Zendesk login.
Inviting Additional Users
Initially, you are assigned one login to the Help Center Manager. If required, you can then invite additional users by selecting the Invite Users from the Profile button. Refer to Inviting Additional Users to Help Center Manager.
Resetting your Password
If you need to reset your password, from the Log in click Don't remember your password.
Enter your email address and we will send you an email to reset your password.